Fuel Poverty Awareness Day 2020

This winter is going to be tough for everyone, but particularly for those in fuel poverty. Fuel poverty is caused by a combination of low income, high energy costs and inefficient housing. Households in fuel poverty typically have other vulnerabilities such as old age, young children, ill-health and disability. This fuel poverty awareness day we […]

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Could a Spring Clean Be Your Answer to Cheaper Energy Bills?

Spring clean

With spring just around the corner, it’s a good time to think about a deep clean. Spring cleaning conjures up images of dusting, washing, vacuuming and general tidying. So how, you may ask, can these activities help conserve energy and reduce bills? Put on your marigolds, grab your feather duster and prepare to be amazed. […]

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The A-Z of Energy Terms Explained

Every industry has its own jargon. The energy sector is no different but that can make it difficult for everyday consumers to fully understand things like their bills, discounts, incentives or where to turn for help. For those times when you look at your energy bill and wonder, “What does that mean?!” we’ve put together […]

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Big Energy Saving Week 2019

Big Energy Saving Week runs from 21st to 27th January this year. The week focuses on raising public awareness of how to save money on energy costs by switching energy supplier or tariff, accessing discounts or grants, and making homes more energy efficient. Citizens Advice runs Big Energy Saving Week in collaboration with the Department […]

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Winterising Your Home

Frozen pipe

Frozen and burst pipes are not something anyone wants to experience, especially when you need your heating and hot water to be working. Why do water pipes burst in cold weather? When water freezes, it expands and that pressure can rupture pipes. So what can you do to prevent them freezing in the first instance? […]

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Big Energy Saving Network 2018-19

This year we are helping to deliver Big Energy Saving Network (BESN) sessions and advice to frontline workers and consumers, between October 2018 and March 2019. These are free sessions for community groups and for frontline workers and volunteers supporting Southampton or Hampshire residents who have concerns about their energy bills. These sessions will: • […]

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Gas and Electrical Safety

Gas cooker

Gas Safety All gas appliances and flues need to be checked regularly. Faulty gasworks can cause gas leaks, explosions, fires and carbon monoxide poisoning. Landlords are legally required to have a Gas Safe registered engineer complete annual safety checks. A copy of the certificate must be given to each tenant, which will show the following: A […]

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Fuel Poverty Awareness Day 2017

Today is national Fuel Poverty Awareness Day; an opportunity to focus on the issues faced by those struggling to keep warm and pay their bills, and to highlight the work being done to try and alleviate these problems. Across Southampton and Hampshire there are an estimated 50,000 households living in fuel poverty*. Fuel poverty is […]

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