Coping in extreme weather
We’re here to help our clients feel comfortable all year round and particularly during spells of extreme weather and temperatures. Whilst we can’t control the weather, we can help our audiences plan and prepare for heatwaves, freezing conditions and everything in between.
The Met Office issues warnings for rain, wind, snow, ice, fog, thunderstorm, lightning and extreme heat. Anyone can sign up to receive these warnings by email at www.metoffice.gov.uk.
Clients who are signed up to the Priority Services Register should receive extra assistance from their energy supplier during extreme weather conditions. We can help you sign up, or you can do this yourself by contacting your energy supplier.
Download our printable guide for keeping cool in summer.
Coping during a heatwave
• Try to keep your house cool. Closing blinds and curtains can help.
• At night, keep your sleeping area well ventilated. Night cooling is important because it allows the body to recuperate.
• Try to stay cool by taking cool showers or baths and/or sprinkle yourself several times a day with cold water.
• Avoid too much exercise when it’s very hot, as this can cause heat exhaustion or heat stroke. Watch for signs of heat stress which is an early sign is fatigue.
• Drink plenty of fluids, but not alcohol, which dehydrates the body.
• Try to eat as you normally would. Not eating properly may exacerbate health-related problems.
• Keep your vehicle well-ventilated to avoid drowsiness. Take plenty of water with you and have regular rest breaks.
• If you have vulnerable neighbours who may be at risk during a heatwave, try to find out if someone is already looking after them or if they would like you to ring them daily.
• If you do go out for exercise or into your garden, try to avoid the hottest part of the day (11am to 3 pm) and seek shade where possible. Avoid being in the sun for long stretches. Wear lightweight, light-coloured clothing, high factor sunscreen and a wide-brimmed hat.
• Make sure your pets have plenty of water and shade available. Dogs shouldn’t be walked during the hottest hours of the day, and animals should not be left in hot cars.
• The UV index (the strength of the sun) can be high at many times of the year – it doesn’t have to be hot. The UV index can be strong through cloud even when the sun isn’t directly shining.
• Reapply an appropriate factor sun cream at regular intervals during the day.
