Microsoft outage – Friday, 13th November 2026
The global Microsoft outage means our email system is currently working at a slower pace than usual. We are currently seeing delays in email messages being sent and received.
Thank you for your patience while we work through the backlog as quickly as we can.
Our phone lines and online forms are currently working as expected.
If you need to contact us urgently, please phone us on 0800 804 8601. Our phone lines are open Monday to Friday from 9am to 5pm.