Impact Report 2025/26

From launching a brand new energy advice service to delivering a targeted air quality campaign, 2025-26 was a busy year that came with new challenges and great achievements.

Now, we’re pleased to be sharing the facts, figures and headlines in our Impact Report 2025-26.

Highlights include ⤵️

  • Helping thousands of households stay warm and well through the winter
  • Inspiring residents across the region to future-proof their homes
  • Raising awareness of air quality’s impact on our health and environment

Quick links

My Home Made Better – our free, impartial energy advice service for clients self-funding home energy improvements. Available to homeowners across Hampshire, Southampton and Portsmouth.

Southampton Healthy Homes – our free, impartial energy advice service for clients who are finding it difficult to pay energy bills and maintain a comfortable temperature at home. Available to Southampton residents.

Hitting the Cold Spots – our free, impartial energy advice service for clients who are finding it difficult to pay energy bills and maintain a comfortable temperature at home. Available to Hampshire residents.

Switched On Portsmouth – the city’s free, impartial energy advice service for clients who are finding it difficult to pay energy bills and maintain a comfortable temperature at home. Available to Portsmouth residents.

Air quality – read more about our work to raise awareness of the impact of air quality on our health and environment.