By Nicki - posted on September 9, 2015

Southampton Healthy Homes

We work in partnership with Southampton City Council to deliver the Southampton Healthy Homes affordable warmth programme.

How we can help

We can support and advise Southampton residents over the phone, at an appointment or at a home visit with:*

  • Helping to reduce their energy bills in the short and longer term
  • Changing energy tariffs for a better deal
  • Contacting their energy supplier or other organisations for support if they are at risk of going off-supply
  • Applying for energy and water bill discounts
  • Accessing funding for home energy upgrades, such as heating improvements, insulation and draught proofing
  • Tackling the causes of condensation and mould
  • Referrals/signposting to other services e.g. benefits checks, budgeting and debt advice, healthy living and independent services

*Subject to availability, some conditions may apply.

Here’s what clients are saying:

Download our advice guides on keeping warm [237 KB] and keeping cool [239 KB].

Identify clients at risk of fuel poverty with our affordable warmth checklist [608 KB].

Contact our advisors for more information about the project or refer a Southampton resident using the contact form below.

    Ask our expert advisors for help

    Is this...

    Do you have consent to refer? (required)

    Client Details


    Please provide details of any access needs (e.g., large print, interpreter, deaf, etc.).

    What advice are you seeking? (required)

    Is there a working heating system and is it sufficient to heat the home?

    Would extra help be required in the event of a power cut or water interruption? (This is known as Priority Services.)

    Are the energy meter(s) Pay-As-You-Go (pre-payment)?