Southampton Healthy Homes

We work in partnership with Southampton City Council to deliver the Southampton Healthy Homes affordable warmth programme.

How we can help

We can support and advise Southampton residents over the phone, at an appointment or at a home visit with:*

Helping to reduce their energy bills in the short and longer term
Changing energy tariffs for a better deal
Contacting their energy supplier or other organisations for support if they are at risk of going off-supply
Applying for energy and water bill discounts
Accessing funding for home energy upgrades, such as heating improvements, insulation and draught proofing
Tackling the causes of condensation and mould
Referrals/signposting to other services e.g. benefits checks, budgeting and debt advice, healthy living and independent services

*Subject to availability, some conditions may apply.

Here’s what clients are saying:

Quote, "We wouldn't have been able to switch supplier without you, as we do not have a computer, and it would've been difficult to compare prices and access information."

Quote, "The installation of loft and cavity wall insulation was crucial for me as keeping warm is a key part of the pain management of my health conditions."

Download our advice guides on keeping warm [237 KB] and keeping cool [239 KB].

Identify clients at risk of fuel poverty with our affordable warmth checklist [608 KB].

Contact our advisors for more information about the project or refer a Southampton resident using the contact form below.

Ask our expert advisors for help

Is this...
A referral for yourselfA referral for someone else

Do you have consent to refer? (required)
YesNo

Referrer Name (required)

Referrer Number (required)

Referrer Email (required)

Client Details

First Name (required)

Surname (required)

Phone Number (required)

Email Address

House Name/Number (required)

Postcode (required)

Tenure

Please provide details of any access needs (e.g., large print, interpreter, deaf, etc.).

What advice are you seeking? (required)
Heating/hot water system replacementsInsulation measuresElectricity/gas costsEnergy/water debtRenewable technologiesDamp/mouldIssue with energy supplierOther (please specify)

Is there a working heating system and is it sufficient to heat the home?
YesNo

Would extra help be required in the event of a power cut or water interruption? (This is known as Priority Services.)
YesNo

Are the energy meter(s) Pay-As-You-Go (pre-payment)?
YesNo

Briefly describe the situation and how you heard about us.
If interested in grant funded work, please provide as much detail about household income, including any benefits received.

What does 10-5 equal?

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Launching Hitting the Cold Spots Winter 2015-16Southampton Warmth For All