Southampton Healthy Homes is the city’s affordable warmth service. Its purpose is to support residents at risk of fuel poverty and improve the energy efficiency of privately owned homes.

Why is it important?

Through Southampton Healthy Homes, we’re:

  • Improving living conditions
  • Reducing health risks
  • Supporting hospital discharges
  • Improving energy finances
  • Reducing carbon emissions

How we’re helping clients

We offer our clients:

  • Tailored, in-depth advice and guidance
  • Help with identifying and submitting funding applications
  • Joint calls with energy suppliers
  • Accessible and inclusive communication

The Environment Centre (tEC) is a highly valued partner in Southampton, making a genuine difference to the lives of our residents.

Southampton City Council Public Health

The results

In 2024-25, we facilitated 123 large measure installations for clients. Large measure installations include loft and wall insulation, heating systems, air source heat pumps and solar panels.

We also provided information, advice and guidance to 1,330 households, and achieved more than £1.43 million in gains / savings for clients.

Refer someone

Do you know someone who needs our help? Visit our referrals page to complete the short form.

We know our clients will be in knowledgeable and compassionate hands with the Southampton Healthy Homes team.

Citizens Advice Southampton