We worked with Age UK Southampton (lead partner) on Money Matters, a three year project to support older people in Southampton put ‘more money in their pocket’. We offered a friendly and confidential home visit service, providing advice and practical help with:
The partnership between Age UK Southampton and the Environment Centre provided a joined up approach to efficiently address financial and fuel poverty for older people in Southampton. Through home visits and continued support we were able to ensure real and meaningful outcomes for clients. This has included increasing income through uptake of state benefits, grants for boilers etc., addressing household debt and reducing outgoings through a variety of energy efficiency advice and measures. Delivering the service through home visiting has proved extremely effective as we have provided bespoke 1-2-1 advice and been able to accurately gauge the level of support necessary to achieve the outcomes for the clients.
Increased income and reduced outgoings has been a significant achievement in terms of changes to the lives of those assisted through the project. Financial and fuel poverty and financial distress have far reaching negative impacts on older people’s well-being as well as statutory resources. Having more money in their pockets has impacted positively on the physical and mental health, general well-being, independence and social isolation of clients. Clients reported that because of our help, they were able to choose more nutritional food and more adequately heat their homes. They also told us that the extra money meant they could lead more active social lives as often poor health and low income means that they could be restricted from going out as their mobility is often impaired and they cannot afford transport to take them to lunch clubs etc. This all impacts positively on our clients’ quality of life in older age.