Call Handler
As an inbound call handler you will be a key member of our advice team, the first to respond to a wide range of enquiries that we receive on a daily basis, by telephone and email. These enquiries range from supporting vulnerable people with heating emergencies or untangling their complex utility bill enquiries to providing practical advice and support to help people live more sustainably. This is a great opportunity to work for an organisation that is passionate about helping people. Full job description here.
- Location: Southampton, Hampshire
- Salary (per annum): £17,200 – £19,200, depending on skills and experience
- Start Date: ASAP
- Length of opportunity: 12 months, full-time (37.5 hours per week)
Application
Please return a completed application form by email to jobs@environmentcentre.com no later than 12.00 (noon) on Friday 2nd July 2021. If you are unable to complete and return the application form electronically, please contact the office on 02380 336172 to discuss alternative arrangements. As we cannot currently accommodate visitors at our office we will be interviewing shortlisted candidates by phone or video call. The planned interview dates are 8th and 12th July 2021.
Call handler job application form
Energy Adviser
As an Energy Adviser, you will deliver a range of activities, working with stakeholders across Hampshire to raise awareness of affordable warmth and energy efficiency issues, and assisting in delivering our energy and fuel poverty projects. This will involve providing appropriate telephone, written and face-to-face advice on all aspects of home energy efficiency, as well as more in-depth casework for some customers. This is a demanding but rewarding role as you will make a real difference to our customers’ lives. Full job description here.
- Location: Southampton, Hampshire
- Salary (per annum): £18,200 – £20,200, depending on skills and experience. An increased salary would be considered for exceptional candidates.
- Start Date: ASAP
- Length of opportunity: 12 months, full-time (37.5 hours per week)
Application
Please return a completed application form by email to jobs@environmentcentre.com no later than 12.00 (noon) on Friday 2nd July 2021. If you are unable to complete and return the application form electronically, please contact the office on 02380 336172 to discuss alternative arrangements. As we cannot currently accommodate visitors at our office we will be interviewing shortlisted candidates by phone or video call. The planned interview dates are 12th and 13th July 2021.